Instacart scam by shopper
Instacart is a company that delivers grocery items in the United States and Canada.
Services are provided via a mobile app and the company’s website.
A personal shopper arranges shopping from participating retailers, with customers being able to order groceries online.
Among the country’s top grocery delivery services, Instacart is one of the biggest.
Your groceries are picked up by personal shoppers and delivered to your doorstep.
The service is used by thousands of customers, but it leaves you more vulnerable to scams pulled by instacart shoppers.
The following are the most common scams, along with a few tips on how to avoid them.
‘Instacart customers’ targeted by bots
Customers pay contract workers to shop for groceries and have them delivered.
A shopper normally opens the Instacart shopping app and, while scrolling through the list of orders, clicks on those they want to fill.
Some shoppers, however, are employing third-party apps developed by software developers to claim the best orders for themselves – alongside the legitimate Instacart app, which is free.
Thus, the app tilts the playing field for shopper competition, without affecting Instacart and leaving the company with no business at all. In line with the dark web research firm, DarkOwl, apps made by third parties can cost as much as $150 to $600 in cryptocurrencies or bank deposits.
The stay-at-home era has overwhelmed Instacart with orders, and the company is struggling to keep up with the demand.
Following customer complaints that delivery slots were difficult to secure, it announced that it was beefing up its offerings and accelerating the process.
However, another thing is taking place as well.
As more people lose their jobs, fall behind on their rent, and are afraid to shop for themselves, complaints about personal shoppers flood Instagram.
Here are the details:
A customer at Instacart tweeted, “yesterday your delivery driver fulfilled my order & then disappeared. I can only assume she had a terrible accident or stole my groceries.”
The company is also planning to add more in-app customer support features.
To help gig economy workers earn more consistent tips, instacart came up with a new app setting. Further safety measures will be implemented.
Instacart violation or data breach
Instagram identified a security incident in which two employees reviewed more shopper profiles than were required for their work in tech support, the company wrote on its blog.
As part of a routine audit, Instagram Art discovered the breach.
Instacart found it possible for these individuals to view names, email addresses, phone numbers, and driver’s license numbers in the information they viewed.
The incident did not involve the downloading or copying of data, and the access to customer information or profiles is not suspected.
As a precautionary measure, Instacart has offered free credit monitoring for two years to 2,180 shoppers who interacted with the vendor’s agents.
Currently, a third-party location has been suspended.
The USA today reported recently that Instacart customers are complaining increasingly that their groceries are being stolen.
Many users have complained about similar charges on the facebook page of Instacart.
As more people are now ordering online and requiring more employees to fill those orders, it was inevitable that complaints would increase during a pandemic.
The company has hired tens of thousands of additional shoppers to handle the demand. It reports a 300% increase this year in orders.
Ensure your safety
The sudden disappearance of your package does not have to cripple you. The following steps can help you protect your money and yourself:
- Paying directly with a credit card for Instacart is not recommended. Rather than using Instacart’s customer service, PayPal is a superior method of payment. Paypal can assist you with your finances more efficiently than Instacart can.
- Keep in touch with the driver while they are on the way, and record their name. When a dispute arises, it may be requested.
- Simple orders are best, and try to give clear measurements and quantities so the delivery person won’t get confused (or lead to theft).
- Do not ignore your delivery person despite nothing. By stepping outside, they are putting themselves at risk of contracting infectious diseases. We benefit from their work because it allows us to stay socially distant and reduce social tension.
There’s always the option of shopping yourself if you decide that delivery isn’t worthwhile to you. According to the statement above, you increase your chance of being infected with viruses, but by taking preventive measures and using protective gear, you can greatly minimize the chance.