How to Cancel an Uber Pass

How to cancel an Uber pass

The Uber company specializes in providing vehicle-for-hire services, as well as delivery services for food and packages. 

Uber Ride Passes, which provide refunds for rides, are available to frequent app users. 

Taking an Uber regularly can save you a lot of money. 

In most American cities, the service is available.

Uber Ride Pass was introduced in select cities in 2018. 

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Lyft Ride Pass

There are currently more than 200 cities in the United States where Uber Pass is available. 

How to cancel Uber Pass

Last year, Uber expanded its pandemic response program, though the program was halted in California because of the ongoing legal battle with the state, which demanded Uber label all of its drivers as employees rather than contractors.

Cancelling your subscription might make sense for a number of reasons. 

Many people do not like Uber’s rush hour prices and its lack of reliable service. When you use the correct methods, canceling or getting back your money from Uber doesn’t take long.

How to unsubscribe an Uber Pass?

To avoid further fees, you can cancel your Uber Pass 24 hours before the next scheduled payment in the app.

The Uber app has the following instructions for canceling your Uber Pass:

1. The menu icon can be found on the top left of the app

2. To access Uber Pass, tap the “Uber Pass” button

3. Turn off the ‘Auto-Renew’ toggle in the hub by scrolling down.

The Pass Benefits will still be accessible even if you cancel your Uber Pass subscription.

You may cancel your Uber Pass subscription up to 24 hours prior to the next scheduled payment date to avoid being billed for it again.

By clicking on the link below, you can prevent future auto-renewed subscriptions by turning off the automatic renewal toggle on the app.

Why Can’t I Cancel My Uber Pass?

Cancelling Uber Pass

After responding to my emails, Uber did a little back and forth. 

As a result, they figured out that if you purchase a “pass” in one city, you have to be in that city to cancel it. 

Due to my move from the city, the Uber app didn’t display the “pass section.” 

Customers are being unfairly treated with this feature. Furthermore, figuring out what went wrong was very difficult. 

I was eventually contacted by email and I received a refund for the two months during which I was unable to cancel the “pass.” I appreciate the effort. 

I hope this information will help someone else who is dealing with the same problem.” A reddit Users

How to Get a Refund for an Uber Pass?

  • You’ll need the app you have on your device
  •  (NOT the website).
  • Pull down the menu by clicking the icon (mine is on the top left, a circle with 3 horizontal lines). – A drop-down menu will appear once you click that.
  • Click “Help”, go to “Account and Payment Options”, “Uber Pass”, “How do I cancel my subscription”
  • Type your issue in the text box at the bottom that says “Share Details”, and then click the “Submit” button. (I typed “I mistakenly enrolled for a free month of Uber Pass, but was charged $24.99. I don’t want an Uber Pass and would like a refund. I have turned off the “Auto Renew” option. Thank you.) ****IMPORTANT!! Before you message them, make sure the Auto Renew option is set to “Off.” ****

For Android

The instructions in the OP might have been for iOS. I had to see what other options were available to me since I have an Android phone:

Click “Account” from the bottom row where the menu options are Scroll Down and click “Eats Pass” Scroll Down and click “Learn More” Scroll Down to the last FAQ Question “How do I cancel Eats Pass” and that section at the bottom of the script will have a space for you write and submit your message.

Good luck!


OP’s instructions might have been for iOS. I have an Android phone so I had to dig around other options and this is what worked for me:

> Click “Account” from the bottom row where the menu options are

> Scroll Down and click “Eats Pass”

> Scroll Down and click “Learn More”

> Scroll Down to the last FAQ Question “How do I cancel Eats Pass” and that section at the bottom of the script will have a space for you to write and submit your message.

What is the best way to Cancel Uber Pass?

Uber Pass Cancel Via Bank

You can stop them from charging your card by contacting your bank. They might lose their ability to process credit/debit cards if they receive enough complaints.

This is the best solution I have come up with so far –  I called the bank and they told me that many merchants charge money without customer’s consent due to the pandemic.

So I would suggest you contact the bank and also contact Uber for a refund. 

How To Cancel Uber Ride Pass With DoNotPay?

Any subscription can be cancelled quickly by using DoNotPay’s app. 

The Uber app may be bugged and you will not be able to cancel in time. 

Please use the app’s cancellation feature instead. 

You don’t have to worry about Uber charging you again after you complete the process.

If you would like to cancel your Uber Ride Pass, follow these steps:

  1. Go to DoNotPay’s web app and open it
  2. Log in
  3. Navigate to the Hidden Money tab
  4. Enter the Uber RidePass code

DoNotPay will begin working immediately. 

A cancellation notification will be sent to you once the process is complete. 

You will not receive a refund if you don’t utilize all of your service time. If you have an Uber ride, you can still use it

How to request a refund of your cancellation?

There are some rare circumstances where an Uber pass cancellation fee isn’t refunded. In such cases, you can follow these steps to request a refund:

Uber Pass for IoS

For Android Users

  • From the menu options at the bottom of the page, click “Account” 
  • Then scroll to the bottom of the menu 
  • Then, click on “Eat Pass” 
  • You can learn more about Uber passes by clicking “Learn More”
  • Scroll to the last question “How do I cancel my Eats Pass” to see how to cancel.
  • Put your message in the space provided.
  • To submit, click the submit button

For iOS:

  • Go to your phone’s app (NOT the website).
  • Click the menu icon (mine is a circle with three horizontal lines on the top left). A drop-down menu will appear once you click that.
  • You can cancel your subscription by clicking on “Help“, “Account and Payment Options”, and “How do I cancel my subscription”
  • Type your issue into the “Share Details” area at the bottom and click “Submit.”

Note: Be sure to turn off auto-renewal before you message them.

What is an Uber Ride Pass?

Are you wondering what Uber Ride Pass is? 

Uber Ride Pass offers riders a way to receive price protection on selected rides within their city for a low monthly fee ($24.99/month).

You can ride confidently with Ride Pass, so that you don’t have to worry about surprises when you use Uber.

Monthly subscriptions are available for Ride Pass. Every pass will automatically renew for another month, unless otherwise specified. Cancellation is possible at any time.

Uber Ride Pass: Is It Worth It?

You will always be able to get a great price with Ride Pass, regardless of traffic conditions or time of the day. 

JUMP offers up to 15% savings on your rides and provides free bike and scooter rides in certain cities (depending on the city).

You don’t need to take a risk leaving your car at home. Whether it’s for a daily commute or a night out, Ride Pass makes it easy to plan your day.

If you use Uber frequently and it’s available in your area, you should take advantage of Uber Ride Pass ($24.99/mo).

Riders who take Ubers fairly often, or even several times per week, may want to consider Ride Pass, but not a rider who takes them occasionally.

When is a Ride Pass worth it?

The Ride Pass not only keeps your Uber rides affordable, but it also entitles subscribers to use JUMP e-bikes and scooters for free for 30 minutes every day in select cities.

Nevertheless, it only makes sense if you end up spending more in Uber surcharges than it costs in subscription. (Prices may differ from city to city, so in Austin, Texas, for example, during the month of February, you would have to pay $14.99 for a Ride Pass.)

Avi Wilensky, founder of Up Hail, a ride-share and taxi price comparison app, says that subscribers who use UBERx or other private rides regularly, and who usually travel during peak hours, can save money with a subscription. 

Surge pricing is also involved with Uber Pool, but typically, the impact is less severe.”

Subscribers to Ride Pass are able to monitor their expenses in-app, so if the money you’re saving on Uber easily outweighs the monthly fee, then keep it. In case it does not, you have the option of canceling your subscription.

An analysis of the benefits of UberPass

Uber Pass costs $24.99 a month, but what do you get for that? The following  factors should be taken into account:

1. A discount is available to Uber Pass members only

Economy and Premium rides are generally 10% cheaper than each other. UberX, UberXL, Uber Green, and Uber Comfort are included in Economy, while Uber Black, Premier, and SUV rides are included in Premium.

Basically, you’d have to use Uber rides worth more than $250 a month just to recover your $24.99 monthly fee. 

It will have already paid for itself even if you spend just a cent more.

However, Uber Ride Passes offer more benefits than just discounted rides.

2. Uber Pass Protects You Against Surge Pricing

When there is a high demand for rides and fewer drivers are available, Uber increases riders’ rates because they offer more to drivers in surge areas (like a bar that closes after hours on a holiday).

Demand is increasing and the number of drivers is decreasing, and this is happening more commonly now. 

Because of the nationwide shortage of Uber drivers, riders are seeing surge pricing more and more frequently at popular locations.

This surge pricing can be avoided with Uber Ride Pass. 

Uber has a fantastic strategy: they increase the price of their rides and then ask you to pay more for their monthly service that provides protection from those price increases. 

No matter which way you look at it, Uber wins. However, if you frequently use Uber, you may also succeed.

3. Delivery of groceries is more affordable with Uber Pass

In areas where this service is available, Uber Ride Pass may be even more attractive because it includes free delivery on all grocery orders at participating stores for $24.99 a month

As a reminder, even if the delivery is free, a good client will tip.

4. No delivery fee for supermarket deliveries

Make sure your refrigerator is full and do your grocery shopping when you need it. 

If you order grocery items over $20,000 from Cornershop, Uber Pass allows you to receive 7 deliveries per month free of charge. 

Once grocery becomes available in your city, you will be able to take advantage of this benefit. Links between your Uber and Cornershop accounts are required to use this benefit.

5. Delivery is free with UberEats

With Uber Eats, you can receive up to 20 deliveries per month, free of charge, from selected restaurants whose tickets are displayed. Additionally, Uber Eats offers monthly benefits

Frequently asked question

Does Uber charge a monthly fee?

Currently, Uber Pass and Eats Pass are available as subscription offers in some cities. By subscribing to a pass for a small monthly fee*, you gain access to UberEats discounts and benefits such as savings on rides. The subscription renews automatically.

Are there any monthly fees associated with Uber?

There are no recurring charges or membership fees associated with Uber. Taking a ride is the only cost you’re charged for.

What is the cancellation procedure for an Uber pass?

You can cancel a Pass by going into the Pass hub within the Uber app that you purchased it in and deactivating ‘auto-renew’. The auto-renewal pop-up will appear. Click the ‘Turn Off’ button to confirm your cancellation.

What are the locations where Uber ride passes can be used?

Riders in Los Angeles, Miami, Denver, Austin and Orlando will be able to use Ride Pass. Riders are able to track their savings as they go through the app, which shows them in real time how much they’re saving on each ride. You can also manage Ride Passes easily.

How does Uber Pass work?

The Uber Pass membership gives you discounts on Uber Eats, Uber and Corner Shop. Through the Uber Eats and Cornershop apps, you get discounts on your UberX and Uber Flash trips, as well as your food and grocery orders. … Monthly memberships are available through Uber Pass.

What’s up with the 24.99 Uber charge?

An Uber Pass is likely to charge $24.99 if you see this charge. You can add money to your Uber account by using Uber cash. A feature of auto-refilling is available. … Make sure it’s turned on in your Uber Wallet so that Uber Cash refills automatically.

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Is Uber Pass worth it in 2021?

The Ride Pass not only keeps your Uber rides affordable, but it also entitles subscribers to use JUMP e-bikes and scooters for free for 30 minutes every day in select cities. Nevertheless, its worth only if you end up spending more on Uber surcharges than its $24.99 monthly fee

Is Uber able to offer prorated refunds?

You won’t receive a refund for unused service time. As long as your billing period still has some time left, you can still use an Uber Ride Pass.

Is Uber Pass linked to Uber Eats?

You don’t have to pay delivery fees if you have the Uber Pass. In fact, Uber has arranged a deal that allows members to save 5% when ordering from select restaurants.

What is included in Uber Pass?

Customers subscribe to UberX, XL, and Comfort for $25 per month, and Uber Black, SUV, and Premier for $15 per month. In addition, Uber Eats offers a 5% discount on orders over $15 and free delivery.18-Aug-2020

What eats pass?

UberEats users have the option of becoming Eats Pass members on a monthly basis. The Eats Pass subscription plan offers subscribers $0 delivery and 5% off eligible orders over $15. Benefits are available for selected restaurants on UberEats

 in the US and Canada (exclusion: Quebec).

How long is my Uber Pass valid?

It’s a monthly subscription. The subscription will automatically renew for $5,990 CLP after one month. If you wish to cancel, you can do so at any time.

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