There has always been fierce competition between food delivery services, . and today we compare grubhub vs. doordash.
In the same way, rideshare services like Uber and Lyft have been competing with each other for almost a decade
Fortunately, there are no other rideshare services apart from Uber and Lyft.
In the case of food delivery services, the competition is much fierce and high.
There are four popular food delivery services in the United States, and they are Uber Eats, Grubhub, Doordash, and Postmates.
We try to compare with valid points and important factors such as service, delivery fees, restaurants, driver pay, customer review, availability, and customer support.
The perspective may change between customers and drivers.
Driver’s favorite choice Grubhub, while customer preferred choice Doordash.
The comparison answers always change from one person to another.
Everyone keeps different opinions regarding food delivery service, for example, one of your friends has a bad experience with GrubHub, while another had a bad experience with Doordash.
So, are you a driver, customer, or merchant?
So, individuals may have a different idea, and every food delivery company is different-if we dig a little deeper.
There is a fundamental difference in each party, and from outside they seem identical, but execution and services make a difference from each other.
Grubhub vs Doordash vs Ubereats
Food delivery services in the US that are reliable, on time, and offer a reasonable price match similar to in-restaurant menus are the best option for consumers.
Currently, there are three main apps that offer takeout and delivery: Uber Eats, DoorDash, and GrubHub.
This company also owns Seamless and Eat24, small delivery companies in the US.
We’ve all used these delivery services before, whether we were sick or busy at work, or hungover from too much drinking.
Several services have waived delivery fees in response to the current pandemic.
Even with the cost savings, picking the right delivery service is crucial since the new threat to their livelihood requires tipping.
As for what we’ve experienced when ordering from Uber Eats, DoorDash, or GrubHub, read on.
How does it work from your restaurant to the dinner table?
Any delivery app you use, whether it’s through a website, app, or drive-through, will accomplish the same thing: food from point A will arrive at point B with the same quality you’d expect from an order and delivery together.
Logistics vary depending on how food is transported from point A to point B. A company’s budget and scope should be considered when selecting a food delivery service when starting a food delivery business.
The GrubHub app was designed to be a paperless menu replacement.
After merging with Seamless (an online food delivery service), they expanded.
There are now more than 200,000 restaurants they deliver to across all 50 states.
You can use Grubhub anywhere in the U.S. Approximately 4,000 cities throughout the 50 states are served by the service.
Requirements for Grubbhub
Grubhub Driver Requirements
- Using a car (bikes are allowed in certain cities)
- A valid driver’s license and auto insurance are required
- Valid identification (or a driver’s license) is required for bike riders
- Background checks are required
- Maintain a deposit account in the bank
- You must have an Android 5.0 or iOS 11 smartphone to use this feature
- 19 and older
- Onboarding must be completed before you can choose hours
Vehicle requirements for GrubHub
Depending on where you live, you may be able to deliver Grubhub orders using one of these vehicles depending on where you live. Renting a car is possible for Grubhub users. Depending on the city, the requirements may vary. It is not necessary to have a vehicle inspection if you own a vehicle that fits the model and age requirements.
In Grobhub’s case, the payment system for drivers is a little different. GrabHub drivers receive 50% of tips and .50 cents per mile for each order they drive. However, they are guaranteed a minimum rate as well.
A minimum of $12 an hour is paid to Grubhub drivers, who are scheduled for shifts. If a driver wishes to receive their guaranteed base pay, he or she must accept a certain percentage of orders. If you deliver outside the scheduled hour, you will not be guaranteed the minimum wage. Whenever a driver delivers an order, he or she receives delivery payment and 100% of tips.
Based on an analysis of 3,500 salary reports on Glassdoor, Grubhub drivers make $26 an hour on average. There were 4,801 salaries reported, with an average salary of $51,828 per year, according to Payscale.
Grubbhub Driver Reward System
Drivers often receive special discounts through Grubhub partnerships. Driver rewards can be found here.
There is also a program that recognizes drivers. A driver’s level is based on the statistics of the number of times they attend, accept, and drop blocks in a given period. The higher your level, the more opportunities you’ll have, including access to block preorders.
The cost of driving with GrubHub
Grubhub does not charge drivers a percentage of the tips they earn. As a result, Grubhub charged its customers a higher delivery fee to ensure a profit. Nonetheless, maintaining and ensuring their vehicles is their responsibility.
The pros of GrubHub
- Minimum wage guaranteed
- Tipping rate is 100%
- Sweepstakes and bonuses can be earned
- You decide when you want to work
- Vehicle inspection is not required
- Generally paid once a week
- Options for multiple delivery vehicles
The cons of Grubhub
- There is little money to be made during peak hours
- In the event that he is not an excellent driver, he will be last picked for scheduled blocks
- Deterioration of your vehicle
- The Recognition Program requires some time to maximize earning potential
- Liability for taxes
- Bikes and scooters are not insured (you are responsible for them).
- Failed orders are subject to penalties
When you think of the best food delivery services, Grubhub is often one of the first names that comes to mind. Grubhub partners with an enormous range of restaurants, from national chains to your local mom-and-pop, to provide a wide selection that can satisfy just about any food craving you can imagine.
You can find restaurants using Grubhub’s cuisine or location search, quickly order food online and track your order, all without having to pay any extra fees. The Grubhub app lets users order delivery or takeout, as well as take advantage of special deals available only within the app. (There may be order minimums and fees.) If you prefer no-contact delivery, you can key in a delivery instruction box in the app.
The Grubhub app is free, but you can get free delivery if you subscribe to Grubhub, a $9.99 subscription.
Chapter 2: Doordash Analysis
DoorDash was launched in 2013 and delivers food from more than 350,000 restaurants. You can order groceries from convenience stores, restaurant cuisine, and food from restaurants through the DoorDash app.
Drivers for DoorDash are called Dashers, and they provide deliveries with their cars, bikes, scooters, or motorcycles. In an interesting move, DoorDash says drivers can earn more if they drive for competitors as well.
DoorDash’s services are available in the US, Canada, and Australia. There are currently more than 4,000 locations where you can purchase them. They provide a convenient location search tool if you are looking for someone near you.
Requirements for DoorDash drivers
- Minimum age: 18
- The social security number you use to identify yourself (if you live in the United States)
- Permission to conduct a background check
Vehicle requirements for DoorDash
- Anyone can be a dasher, regardless of their vehicle of choice, be it a car, scooter, or bicycle
- Vehicle license numbers must be provided
The drivers at DoorDash are paid based on their driving distance and their wait time, so their base pay ranges between $2 and $10. It is also possible for Dashers to receive tips. Every tip goes directly to the driver.
Due to their independent status, dashers’ salaries vary significantly. Indeed has reported DoorDash’s average per hour wage to be $15.91.
Rewards for DoorDash drivers
Promos are a way for drivers to get paid more. DoorDash, for instance, offers a Peak Pay bonus and Challenge Bonus. Dashers are rewarded for active usage, and promotions help them reach their earning targets.
Costs of DoorDash for drivers
Gross earnings are based on Dasher revenue before expenses. In addition to vehicle maintenance, drivers may incur other expenses. If you ride a bicycle or motorcycle, you can save money.
Deliveries are charged at an undisclosed rate by DoorDash. They will know how much they will be paid for a job before taking it.
Pros of DoorDash
- Work when it is convenient for you, choose your own hours
- No matter where you live or where you are visiting, you can Dash
- Car inspections are not required
- Bonuses at peak pay
- As soon as you have been approved, you can begin receiving deliveries
- You should see your potential earnings before accepting a job
Cons of DoorDash
- Wages are not guaranteed
- Gas reimbursement is not available
- The time spent waiting may be greater than the time spent delivering (no hourly pay)
- Deterioration of the vehicle
- No perks are offered (health, dental, etc.).
There are now DoorDash operations in over 4,000 cities in both North America and Australia (although GrubHub is more widely spread). You can order food from sushi to fast food through DoorDash, which offers easy ordering (including quick reordering of your favorites) and the option to track your delivery, pick up your food, or schedule deliveries for the times that are most convenient for you.
You can use Yum Score to rate the quality of a restaurant’s food and how quickly they can deliver it with DoorDash – a useful feature if you want your food delivered hot.
Where local laws permit, DoorDash also allows you to order alcohol and mixers from local wine and liquor stores. In DoorDash’s delivery instructions box, you are able to specify where you would like your meal delivered without having to make contact. DashPass saves you money on delivery fees at a monthly cost of $9.99.
Chapter 3: UberEats Analysis
There is an UberEats app that makes on-demand deliveries from various restaurants possible. Drivers pick up and deliver orders placed by customers through the delivery service.
The UberEats app is available in a number of major U.S. cities, such as Boston, Chicago, Los Angeles, New York City, Seattle, San Francisco, and more. There are also 40 other countries where you can download it, including the UK, France, and Canada.
Requirements for UberEats
Driver Requirements for UberEats
Depending on your delivery method, there are different individual requirements.
If you are delivering by car:
- You must be at least 21 years old to drive in your city
- Whether you drive a four-door car or a two-door car
- It is mandatory that you have a valid driving license
- UberEats will check your background by using your Social Security number
Using a scooter for delivery:
- Age 19+
- Scooters with motors under 50cc are allowed
- Possess a valid driver’s license
- Check your background by submitting your SS number
On bicycles or on foot:
- A minimum age of 18 is required
- An ID issued by the government is required
- Check your background by submitting your SS number
Requirements for UberEats vehicles
However, UberEats vehicles do not have to meet strict requirements as those for Uber. The UberEats delivery team can use cars, bikes, scooters, and scooter-bikes.
A typical UberEats driver makes $8 to $12 per hour. It depends on the demand, bid of gas, and maintenance of the vehicle on how much you are paid. Approximately $42,463 is the average UberEats driver’s income in NJ.
In addition to the base fair, drivers receive surge pricing fees, promotions, and tips from customers. There are different fees depending on where you are located. Tips are kept by drivers in full.
Rewards for UberEats drivers
In addition, promoted rides have higher earnings because UberEats provides price guarantees based on time and location. During high-demand periods, drivers can benefit from Surge discounts. A red shade is displayed for areas with high demand in the app. These areas will also provide the drivers with an additional source of income.
UberEats’s cost to drivers
An UberEats fee of 20% is applied to each delivery. A driver is responsible for paying for their car repairs in addition to insurance, gas, and maintenance.
- Drivers have flexible options including walking, biking, using scooters, and driving a car
- Work hours that are flexible
- Working hours are not limited
- Pay instantly
- Delivery drivers can earn twice as much when using boosts
- Getting paid for referring others
- Several orders can be delivered at the same time
Cons of UberEats
- It is not required to make a minimum payment
- Waiting in restaurants for a long time
- Order demand is always changing
- Deterioration of your vehicle
- The process of contacting UberEats support is difficult
It feels natural for Uber to enter the food-delivery-app wars, bringing the company’s on-demand ethos to the realm of food delivery. Users can find their favorite restaurants or discover new places to eat nearby through Uber Eats.
Once the user has placed the order, it can be delivered immediately or at a later date, and the order can be tracked in real time just as if the user had booked an Uber ride. Paying using your credit card or Uber credits is available, and from within the app, you can tip the person delivering your food and leave contact-free instructions for delivery.
Another benefit of Uber is its global reach, allowing you to order food on demand from any major city in the world. You can also enjoy free delivery on orders over $15 with the Eats Pass, priced at $9.99 per month.
The best way to find a food delivery service
Consider how many restaurants you like to eat at and whether a particular delivery service can deliver food from nearby restaurants when evaluating which food delivery service you should use.
Think about whether the service charges extra fees, even though that can be difficult because many restaurants have their own policies regarding delivery fees.
Find out if there is a monthly membership program if you plan on using a service extensively. Membership fees can be used to eliminate or reduce delivery fees or other charges.
If you have membership status, you may even get more rapid deliveries.
Depending on what you plan to order, you may choose a particular service. Several food delivery services specialize in meals from restaurants, including Grubhub, DoorDash, and UberEats.
Among the other food delivery services, Postmates, Delivery.com and GoPuff are popular, while InstaCart concentrates primarily on groceries.
Ubereats, Grubhub, or Doordash: who wins?
Which app is best? Sincerity be damned, it’s hard to say.
You might find it more prudent to download all of these apps and compare the prices before placing your order because of the vast amount of variables in pricing and delivery times.
A free meal may eventually be a reality for those who bypass apps entirely and use a restaurant’s website instead.
If you want to earn additional income in the gig economy, delivering food to customers in your area could be a good side hustle.
Furthermore, it could be a valuable addition to other gigs that utilize your car, such as ridesharing, grocery deliveries, and package deliveries.
There are several popular food delivery companies, including Grubhub, DoorDash, and Ubereats, so don’t restrict your options to these two. In addition to Postmates and Seamless, there are other companies you can work for that offer delivery work to earn money.
In addition, temporarily modified requirements, expectations, and compensation may apply to drivers as a result of stopping the spread of COVID-19.
Although these changes may persist even after the pandemic, it is unknown whether or not they will last. Keep an eye on these gig apps, and get in touch with these companies directly for more information.
GrubHub vs. DoorDash vs UberEats
Food delivery companies have been at peak during the pandemic, more Americans keep themselves in the shelter, and try not to go out, for an unnecessary reason.
There are two more food delivery companies UberEats, and Postmates are also popular and Ubereats and Doordash are also competing in the market.
Images Credit- Second Measure
Customers are more likely to switch food delivery service, and I declared Doordash winner because
customers are not loyal to a single food delivery service, and they keep switching to competitors.
The question raised, “Which is the best?
…and the second choice of customers.
It is Doordash.
Customers from Grubhub, UberEats, and Postmates to Doordash and even the sales rate of many cities stated the DoorDash is high growth in metropolitan cities because of service and ease of use for users..
Grubhub vs. DoorDash| Subscription Service
Every food delivery company tries to adopt multiple strategies and one of them is the subscription plan.
The subscription plan winner is Doordash.
Why I am saying that Doordash is the winner is because Doordash Dashpass joined hands with Chase Sapphire and executed a free delivery service for their credit card subscriber.
One step ahead from Grubhub+.
Winner is Doordash
Grubhub vs. Doordash Comparison in Driver Pay Category
The earning range between Doordash and Grubhub drivers is 7-12 dollars.
During the peak, the driver may earn more money and deliver more orders to the customer’s address.
The answer changing per individual, Doordash has more customers as compared to GrubHub.
According to reported salaries of Grubhub on Indeed, drivers make approximately $12.84 per hour.
According to reported salaries of Doordash on Indeed, drivers make approximately $14.43 per hour.
The estimate is from 15 drivers from Grubhub and 27 employees from Doordash.
There are different factors of calculating salary, and Grubhub did not add a tip to the salary, and Doordash driver pay has a factor for calculating income.
The winner is GrubHub, GrubHub has a lot for drivers than Doordash and driver can earn more money if the tip is included
Who Has Better Customer Service?
Drivers and customers have different perspectives regarding the customer service, one party as a customer or client while another is treated as an employee.
Customer Service for Driver
According to Indeed, Doordash customer service is not up to the mark.
There are complaints regarding customer support, and they did not receive the reply to their email.
It happens to most delivery companies, they give the proper explanation or no explanation; they ignore most of the messages.
There are several ways to get in touch with Grubhub and Doordash as the driver, but if the problem is not critical, then you will hardly get the response.
Doordash and GrubHub driver’s support is not up to the mark and you may encounter uncomfortable and unsatisfied results.
Grubhub is a little better as compared to Doordash. Remember, a slight difference.
Customer Service for Customers
If you have a query regarding one of the orders, you can email and will get the reply or an answer to your questions.
The refund and food never deliver, two main reason of complaint to food delivery companies, if the dasher brings cold food or restaurants wrong items, you are out of luck, you have no choice, but to put a complaint to Doordash and GrubHub, and you can also give the poor rating.
Grubhub and Doordash rating is more than 4.5 on the app store and play store.
Experiencing may be different for each service.
Doordash and Grubhub are the two excellent services in North America.
When it comes charging money, not all the food delivery services are equal.
There are three parameters that help the food delivery companies to calculate the price of the food.
The delivery fee and service, most of us are not aware of the service fee concept.
Research has been done, and the result was surprising, five orders done to the identical address to identical restaurants and at the same time.
GrubHub did not charge the service fee while Doordash and delivery companies charged a service fee.
Grubhub is more cheaper than Doordash, UberEats and Postmates. Except Grubhub , rest of them charges more than 3 dollar service fee during the order. Service fee is not part of the Grubhub revenue and many customers did not notice breaking of food subtotal.
Winner is Grubhub
So, is the competition between these two food delivery services enough.
The answer is NO.
The pandemic situation is damaging the entire world economy, and there is a hike seen in the delivery job services.
According to the report on Fox News, there are a huge number of people moving to the food or delivery services.
According to the consumer report, more than 40% of Americans have ordered the food more often during the pandemic than they did before.
So, at this moment, the question arises how these food services handle the situations.
GrubHub during Covid 19
In light of the covid 19, GrubHub comes with the idea of a Community Relief Fund.
The event allows customers to donate the change to the charitable organization supporting local restaurants and drivers who are hit by the pandemic.
Doordash during Covid 19
Doordash can’t take off his eye from the pandemic and comes to support the driver financially and health protection and even joined forces with community organizations to deliver food.
Schedule a delivery
Unlike UberEats- Grubhub and Doordash offer to schedule the delivery for a driver in advance.
This is great because those who have a predictable schedule and can arrange everything according to time, and schedule, this system works perfectly for them, mostly for students, who want to learn, and want to earn.
GrubHub suggested driver-only schedule blocks that you are sure you can fulfill and you should leave the blocks as soon as you know you can’t work on those hours.
Grubhub gives the driver advance priority access who schedules for delivery.
So they can make more money and along with that, Grubhub drivers, also can log in free time and deliver the food, if there are deliveries there in his area.
Doordash let their driver schedule anywhere from a week in advance to an hour beforehand.
That confirmed that there are enough deliveries to go around for drivers.
You can use Dash Now option for unscheduled delivery hours.
The apps also light up red if there are additional deliveries available in the areas.
Glassdoor Report of Doordash and Grubhub
According to the Glassdoor report, Grubhub scored in four areas which are career opportunities, work-life balance, recommendation to a friend and management.
Doordash scored in two areas: Business Outlook and CEO approval.
Finding new restaurants that you don’t know ever existed.
Can’t get the order from the same restaurant sooner.
Flexible and more opportunity to excel.
The base pay of Dasher is low.
There was a time Uber was the father of controversy.
And, now things have pretty changed.
In 2019, the doordash tipping scandal was highlighted, and it was alleged that apps were using tips, to make the guaranteed pay.
Since then, Doordash has changed its driver pay model, and now the dasher can have their 100% tip amount.
Grubhub was involved in political controversies, cybersquatting, and a couple of labor lawsuits.
Fortunately, both these have upgraded their policy and are trying to create a better environment for drivers so that they can make more money by serving the company.
Competitors and Alternative of Doordash and Grubhub
UberEats is one of the best food delivery services in the world.
Located in 24 countries plus 500 cities worldwide, and recently UberEats merged with Zomata in India.
Uber Cab service established in 2009 and after five they have launched Eats delivery services and customer accepted delivery service wholeheartedly.
Instacart is not a food delivery app, but its best delivery for the driver, also called shoppers.
Unlike restaurants, the grocery store needs to list their grocery items, and the shopper needs to collect the items for customers and deliver to their address.
Established 5,500 cities in the USA and Canada, and during the pandemic, Instacart created more job opportunities.
Postmates reaches over more than 135 million people, and covers all important areas including drinks and groceries.
Postmates are also the most popular delivery service in the United States.
Seamless and Grubhub merged in 2013.
Now, seamless and Grubhub run their business together.
Seamless also provides a variety of restaurants and cuisines, with full-menu options and without any extra fees.
Though seamless operates more than 4,000 cities in the U.S, London and Canada but the best market is Seamless covered in New York, partnering everyone with big food brands.
Seamless does offer promo code and also subscription plans, which is $9.99 a month.
Caviar presents only 28 cities and locations in the USA.
The company’s main focuses are local restaurants, and they have only limited reach and no subscription plans.
Customers can browse and have exclusive deals, and you will find more fast food than any other food delivery apps service. There is a non-contact delivery service. When you check out the page with your order, you don’t need to add a phone number.
Delivery .com operates in more than 1,800 US cities and with 1,500 restaurants on this platform.
Delivery.com also delivers alcohol and groceries, and wash-and-fold services and dry cleaning service form your local cleaner and even the gift to one place to another.
Browse the application with a search keyword, and filter with rating and price, and you will find more options in the apps.
You can also use the website for the same purpose.
You can also find special offers such as coupons, discounts in restaurants, new restaurants discounts, and more.
Driving for Gopuuf, goPuff driver picks up the delivery items from the warehouse and delivers to the customer address.
They don’t work as a third party and if you want to become the delivery guy there are requirements, and you can also earn money by driving for goPuff.
GoPuff also provides training for alcohol delivery, if you are eligible to deliver the alcohol, you can join goPuff as a driver.
What is my opinion?
The last point I would like to address is that these apps and services have flaws.
You may find good money delivering in Postmates, but you may not find it in Grubhub.
The Grubhub payment system is flexible and works like a charm.
UberEats are straight, and forward, ETA is good and delivery time is more than expected time.
Depending on what are things important to you when you are ordering food on these apps?
Promo Code, delivery on time, service, food budget, and if you get the answer, you will eventually know who is the perfect food delivery app for you.
I suggest you try all and use all if anything suits you, then switch it because we are customers and we have choices.
Same goes with the driver, there are delivery jobs there in the market, you may encounter that all of them are not up to the mark, but at the end, it’s a business, they are running their business with a little management and design to work done as possible.
Frequently Asked Questions
#1. Does doordash work better for drivers than grubhub?
Among the factors to keep in mind are the driver support features, such as DoorDash’s ability to communicate with drivers through its app. GrubHub, on the other hand, offers live phone support while you’re waiting for your food to arrive. DoorDash now pays its drivers 100% of their tips and gives them a higher base pay.
#2. Is grubhub a better option for drivers than Doordash?
Regardless of which company you choose, you will get flexible and easy money making opportunities along your spare time. Saving money for a downpayment on a home, saving for retirement, or paying down your consumer debt is great, and it can be used to help reduce debt.
Of the two, DoorDash has consistently provided a better return on investment, which is what really matters in my opinion when it comes to side hustles.
#3. Which is better: Doordash, Grubhub or UberEats?
While DoorDash does have a few things going for it, Grubhub has support for multiple payment options. In the same way that the Uber app works the same way for getting around town, you’ll also find it works like a comfortable UberEats app. The other options that cater to specific areas are several.
#4. What is the business model for doordash and Grubhub?
Based on the business model used by Grubhub, restaurants are charged a commission based on orders. It delivers restaurants on Grubhub into some markets. Additionally, the Company earns revenue by charging diners for use of its platform.
Providing food delivery services to both individuals and restaurants is what DoorDash’s business model is based on. Food enthusiasts can find an eatery without a delivery service on DoorDash and DoorDash will deliver the food to their door.
#5. What are the GrubHub vs DoorDash price comparisons?
Deliveries and service fees for Grubhub are $5.99. For DoorDash, it is $5.17. Delivery costs are discounted on DoorDash if you’re a first-time user which costs just 99 cents. The total amount charged is $16.79, minus the tip or discount.